Every WESN product is built to last - and we stand behind it.
If your knife ever develops a defect in materials or workmanship, we’ll repair it or replace it. Simple as that. Whether it’s a blade issue, hardware problem, or something that just isn’t right, we’ll make sure you’re taken care of.
We design our tools to be used and carried every day, and normal wear is part of that story. But if something fails prematurely or doesn’t perform the way it should, we want to know.
Our goal has always been to keep your knife in your pocket - not in a drawer.
That said, our warranty doesn’t cover damage caused by misuse, neglect, or using the knife for tasks it wasn’t designed for — like prying, hammering, or anything beyond cutting. Taking reasonable care of your tool ensures it can take care of you for years to come.
If you ever have an issue, just reach out. We’re here to help.
Use our contact form below and our Customer Service team typically replies within 5 working days. We are a small team here, so please excuse us if we do not reply instantly.